SHIPPING & RETURNS
SHIPPING POLICY
We generally ship out products on business days only (Monday- Friday) and reserve
the right to choose which carrier provider to provide our customers with the best
shipping rates. Please note Federal Holidays when calculating expected shipping
times. Hair Boutique Dubai Hair Extensions is not responsible for any additional
duties, taxes, levies that government or local administrations may apply.
RETURNS & EXCHANGE POLICY
All sales are final however we do accept exchanges on a case-by-case basis.
Exchanges must be preauthorized by Hair Boutique Dubai Hair Extensions. Request
to exchange products must be made within 3 business days of receipt of products.
For products to be eligible for replacement it must be in original and factory
condition (unworn, undamaged, unaltered, and with tags if attached) and in original
packaging. If the products have been damaged, altered, or tapered with Hair
Boutique Dubai Hair Extensions reserves the right to deny any exchange. Due to
Federal Law, you are not allowed to return human hair products that have been
used. This includes trying on the products. Once we have received your package,
please allow 7 business days for us to complete the exchange process. We will ship
your exchange via the same shipping method as the original order unless specified
otherwise.